Core Compliance

The Aged Care Code of Conduct is a legal requirement under the Aged Care Act 2024 — and it applies to every person working in aged care, including volunteers and contractors. Breaching it can result in banning orders. This course ensures you understand the Code and how to apply it daily. For all aged care workers. ~12 mins + quiz. Certificate on completion.

Discrimination, harassment, bullying and sexual harassment have no place in aged care — but they happen. Multiple laws protect you, and you have a duty to act when you experience or witness these behaviours. This course equips you to recognise them and respond. For all aged care workers. ~10 mins + quiz. Certificate on completion.

Learn to recognise, respond to and prevent elder abuse and neglect in aged care. Covers the six types of abuse, warning signs, the 4 Rs framework (Recognise, Respond, Report, Record), your SIRS reporting obligations, and how to support consumers who disclose abuse. For all aged care workers. ~14 mins + quiz. Certificate on completion.

Essential fire safety training for aged care workers. Covers why fire is a critical risk in aged care, the fire triangle, common fire hazards, prevention strategies, the RACE emergency procedure (Rescue, Alarm, Contain, Extinguish/Evacuate), how to use a fire extinguisher using the PASS technique, and evacuating aged care consumers safely. For all aged care workers. ~12 mins + quiz. Certificate on completion.

Older Australians are among the most vulnerable to foodborne illness — weakened immune systems and chronic health conditions mean the consequences can be severe or fatal. If you handle, prepare or serve food in aged care, this training is essential and required under FSANZ Standard 3.2.2A. For all aged care workers involved in food handling. ~13 mins + quiz. Certificate on completion.

Older adults are more vulnerable to infections due to age-related changes in their immune systems — making infection prevention and control one of the most critical skills in aged care. This course gives you the practical knowledge to protect both yourself and the consumers you care for from preventable infections. For all aged care workers. ~10 mins + quiz. Certificate on completion.

When something goes wrong in care, how you communicate with the consumer and their family matters enormously. Open disclosure is a legal requirement under the Aged Care Act 2024 — and research shows that honesty reduces complaints, not increases them. This course gives you a clear framework for getting it right. For all aged care workers. ~8 mins + quiz. Certificate on completion.

Every person in your care has a legal right to privacy — and breaching it can have serious consequences. This course covers both physical privacy and information privacy, when you can and can't share information, and how to avoid the most common privacy breaches in aged care. A requirement under the Privacy Act 1988 and Code of Conduct Element 3. For all aged care workers. ~8 mins + quiz. Certificate on completion.

Learn the essentials of the Serious Incident Response Scheme (SIRS) — mandatory knowledge for all aged care workers in Australia. This course covers what SIRS is, the 8 reportable incident types, Priority 1 vs Priority 2 classifications, reporting timeframes, and your responsibilities when an incident occurs. Suitable for residential and home care workers. ~8 minutes + 5-question quiz. Certificate on completion.