Person-centred care isn't a buzzword — it's Standard 1 of the Strengthened Quality Standards and the foundation everything else is built on. The Royal Commission found widespread failures in dignity. This course shows you what person-centred care looks like in practice — in personal care, at mealtimes, and in every interaction. For all aged care workers. ~12 mins + quiz. Certificate on completion.
What You'll Learn
— What person-centred care means and why it's a legal requirement
— The 8 person-centred values: individuality, dignity, independence, privacy, partnership, choice, respect, rights
— Practical ways to uphold dignity during personal care, mealtimes, and activities
— Communication and active listening techniques
— Cultural safety and supporting diversity, including Aboriginal and Torres Strait Islander peoples
— Your role under the Strengthened Quality Standards and the Statement of Rights