69% of home care workers have felt unsafe in a client's home. When you work alone — travelling between visits, entering unfamiliar homes, providing care without a colleague nearby — the risks are real and different. This course gives you practical tools to plan, protect yourself, and respond when things go wrong. For all home care and community care workers. ~12 mins + quiz. Certificate on completion.
What You'll Learn
— What lone working is and why it increases risk
— How to plan your day: client files, routes, safety essentials
— The check-in system and code word protocols
— Travel and driving safety including fatigue management
— Personal safety protocols: dress, awareness, positioning
— De-escalation techniques and when to leave
— Reporting incidents and near-misses, and looking after your mental health